The template has been released!
Based on the insights from research, I was able to develop threepersonas.
I created a user journey map and storyboard of Chris, one of the personas. I made a storyboard based on our user journal map. Chris feels lonely and isolated because he can not meet his family and friends during the pandemics, but after using the hugging pillow 'Anajo' and app, he is satisfied and no longer feels lonely.
Anajo (Hugging pillow) Prototype Video